December 26, 2006

I Love Robots!

Filed under: Life, Technical — Joey @ 9:58 pm

The Roomba Scheduler is possibly one of the coolest robots one can buy for the home today. I was amazed at how well the thing works. I can’t wait to use the Roomba Open Interface and my new BlueSMiRF to write crazy software, like the Wiimote/Roomba solution. Awesome.

Unfortunately, while my Roomba was out on it’s first vacuuming mission of the Living Room floor, it dropped a little yellow clip behind it. I quickly pressed the power button, and the robot halted immediately. The Roomba had broken it’s Brush Guard.

Broken Roomba Brush Guard


Cellphone Pic which I attached to the support request.

My experience with iRobot so far has been limited, but the interface that they provided for support is good. They have online chat, e-mail, and phone support, all of which is staffed reasonable hours. I sent an e-mail with attached photo asking for a part replacement. I hope they respond to it promptly, because I really want to get vacuuming : ).

I was disappointed, but these things happen. Mine was a reconditioned unit; perhaps the previous owner was not so nice to his robot. Roomba makes these cute melodies of beeps, and drives around and gets stuck, then un-stuck. Sick almost seems like a better word to describe it’s condition than broken.

1 Comment »

  1. […] As previously mentioned, when I got my Roomba Scheduler, I had some problems. After getting the replacement brush guard, Roomba stopped making its beeping noises due to a defective speaker. Fortunately iRobot, just like with the brush guard, responded immediately and sent out a replacement robot. The person I talked to in online chat support was very polite and helpful. […]

    Pingback by Joey Hagedorn | dotcom » Roomba (and my Blog) Back in Action — February 2, 2007 @ 12:37 am

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